For patients
Advice from The Patient Office
For further information about emergency medical services, please visit our emergency services page. The page is in Danish, so we recommend using your browser's built-in translation feature to translate the content into your preferred language.
Emergency Department
Call +45 70 11 07 07 if you have a sudden injury or become acutely ill.
A healthcare professional will assess your situation and advise you on what to do. You may be given an appointment at the Emergency Department or an emergency clinic, referred to your own doctor, or advised on self-care.
Please call before attending.
Out-of-hours Medical Service
Call +45 70 11 07 07 if you become ill when your own doctor is closed.
The service is available:
- Weekdays: 4:00 pm–8:00 am
- Weekends and public holidays: 24 hours a day
The service covers both acute physical illness and acute mental health problems. You must call first and receive an appointment before attending in person.
Psychiatric Emergency Department
For acute mental health problems, contact the Psychiatric Emergency Department in Odense. The service is open 24 hours a day and is available to adults, children and young people.
Please call before attending.
Psychiatric Emergency Department Odense
J. B. Winsløvs Vej 22B, Entrance 224
5000 Odense C
Telephone: +45 99 44 91 40
In a life-threatening emergency, call 112.
Patient Advisors are available at the Patient Office of your Regional Council.
Patient Office, The region of Southern Denmark
Damhaven 12 DK-7100 Vejle
Telephone +45 76 63 14 90
Email: patientkontor@regionsyddanmark.dk
The Patient Advisors' role is to support patients and provide residents with information on the Danish Healthcare Service, including such areas as:
- patient rights;
- how to clear up any misconceptions;
- advice on avenues for complaint and compensation;
- free hospital choice;
- waiting times.
The home page of the Danish Ministry of Health, has several useful links, including information from The Danish National Board of Health regarding medication and reimbursement for medicines.
The National Agency for Patients' Rights and Complaints functions as a single point of access for patients who wish to complain about the professional treatment in the Danish health service.
The National Agency for Patients' Rights and Complaints
The Patient Compensation Association decides compensation claims for patients injured in connection to treatment by the Danish Health Service. This website will tell you more about compensation for injuries caused by treatment and drugs.
The Patient Compensation Association
Newtodenmark.dk is the official web portal about rules for entering and residing in Denmark.
Sundhed.dk is the official portal for the public Danish Healthcare Services and enables patients and healthcare professionals to find information and communicate.